The M&E Framework used by KRD specifies the objectives, outputs, activities, indicators, data source, data collection methods, frequency of data collection and the person responsible for the data collection. The framework also provides sufficient details to enable budgeting and allocation of technical expertise, an overview of how the process of M&E will be undertaken and guidance on project staff on how to set up an M&E system is made responsive to the specific programme needs and demystify the M&E Process. A system to capture qualitative information has also been put in place by KRD for understanding the context in which trends occur and to interpret the quantitative data more accurately. During field visits programme staff carries out beneficiary interviews in focus group discussions (FGD), Individual face to face interviews and/or case studies as appropriate. The success stories of project interventions by KRD are compiled into human interest testimonies and put in the reports and appropriate formats for outreach and dissemination. In order to measure project outcomes, baseline data collection is often conducted at the start of every project. At the completion of the project, an evaluation is carried out to assess the extent to which the project has accomplished its objectives by comparing the baseline data with end of project data. Thus, the organization has an elaborate M&E policy that is adhered to in all its projects with the following main components;

• Conduct regular Focus Group Discussions (FGDs) with the beneficiaries to get feedback on the projects:
• Develop regular weekly, monthly and annual reports on the projects;
• Conduct official field visits to the beneficiaries to monitor and measure impact of a given project and conduct
• quarterly, Midterm and End term evaluations/ reviews of the project activities;
• Facilitate external evaluations of the project activities and use the results to improve the tools of evaluation and procedures utilized, and
• Conduct quarterly and annual trend analysis of any complaints or comments received, and based on the outcome, design programmes that address adequately the general complaints by beneficiaries where possible.